THIS PAGE HAS MOVED - YOU ARE BEING DIRECTED TO THE NEW SITE. Banking Network
eMatters supports most banks in Australia and all banks in New Zealand and many banks in England, Ireland and Scotland.

Your choice of banks comes down to personal preference. If you are a startup, we recommend StGeorge as they will deal with a business without a track record.

You must acquire through a bank which is located in the country where your business is registered. If your business is registered in New Zealand, then you must use one of the New Zealand banks. This is a scheme requirement as set by Visa and Mastercard globally.

You can lodge your application with us BEFORE you speak with your bank - that way we can advise you on exactly which bank and product will suit your needs. Please be aware that some banks will not deal with you unless you have been referred in by eMatters. Also be aware that each bank has different offerings and different names for the Merchant Account that we require. In all cases, make sure that the bank issues you with an "Internet Merchant Facility" configured for eMatters.


Australia
      American Express
      Contact: Merchant Hotline
      Phone: 1300 36 36 14
      Details Required: 10 digit merchant id beginning with '979'
      ANZ
      Contact: Merchant Direct Sales
      Phone: 1300 366 988
      Details Required: An Internet Merchant Facility comprising of an 11 digit terminal id for configured for gateway # 0269
      BankWest
      For existing BankWest customers only
      Contact: BankWest Merchant Solutions
      Phone: 1800 655 204
      Email:       merchant.solutions@bankwest.com.au
      Details Required: 8 digit terminal id ending in '0101'
      Commonwealth Bank of Australia
      Contact: Direct Sales and request a CardGate Merchant facility
      Phone: 1800 730 554
      Details Required:
      Merchant # (eg 5353xxxxxxxxxxxx)
      Store # (eg (3110000xxxxxxxx)
      Terminal #s (eg 89898901-04)
      Diners Club
      Contact: re e-commerce merchant facility
      Phone: 1300 360 500
      Details Required: 10 digit merchant id
      JCB
      Contact: Merchant Hotline
      Phone: 1300 36 36 14
      Details Required: Supported through an online Amex facility
      NAB
      Contact: All merchant enquiries
      Phone: 1300 767 548
      Details Required: eMatters Interpay facility consisting of an 8 digit EB Number and a terminal id made up of a combination of 6 digits and characters (ie Y3T987)
      St George Group incl. Bank SA
      Merchant Enquiries: 1300 650 977
      Contact: Liz Fonge       fonge@stgeorge.com.au
      OCV Merchant Facility - 15 digit merchant id and a 7 digit terminal id
      Westpac
      Merchant Business Solutions
      Phone: 1800 029 749
      Details Required: 8 digit merchant id configured for KeyCorp/Camtech Switch


United Kingdom


New Zealand