eMatters | The Leading Australian Payment Gateway

  | Products | Merchants | Integration | Apply Now | Contact Us | Home |

ematterslogo2005-72.gif (4695 bytes)

 Internet Payment Solutions 
 for an evolving world 
Banking Partners



Our Pricing Structure

You won't find "Free Setup" or "No Transaction Fee" promotions here.  At eMatters, we provide a full-service solution to your payment issues. This gives you the very best solution for your business.  Do you really want "Free Setup" if the system does not have integrity ? Of course not, that is why you choose to use eMatters



More good reasons to use eMatters.

ematters-button.gif (4770 bytes)



Integration Notes

To connect to eMatters, it is a simple process of sending your account number and transaction details to our secure server. We look after the rest.



More Information

Find more about exactly how the Banking industry works, how a Payment Gateway ties in and what all the jargon is.  Confused about MSF, Chargeback, Moto ?  Read on.



Downloads

Our product details, integration guide, Virtual Terminal and other important documents can be freely downloaded here. No need to register first - just click and download.



Join us now for free !

Not too sure if this is the system for you ? Join eMatters now and use the system in test mode for free - and for as long as you want. When you are happy with the system, simply convert it to live, provide your bank numbers and start taking payments.



Mailing List



Cards You Can Accept

logo-visa.gif (873 bytes) logo-mastercard.gif (1343 bytes) logo-bankcard.gif (1261 bytes)
logo-diners.gif (1709 bytes) logo-amex.gif (1608 bytes) logo-iveprepaid.gif (1979 bytes)

Integration

The eMatters integration process can take as little as 30 minutes, depending upon your requirements. We currently have many different methods of integration. You are sure to find one that fits perfectly.

As soon as you apply for an eMatters Account, even before speaking with the bank, you can start integration and testing. You will be selling in less time because of this.

As soon as the bank issues your Merchant and Terminal Numbers, you account will usually be activated with hours. Nobody does it faster.

Ways to Connect to eMatters

POSTed Online

If you have your own SSL Certificate, and you adhere to the Visa AIS and Mastercard SDP programs, you can collect credit cards and POST them to us - server to server. Your customer is never redirected to our site, they never know of the existence of eMatters, and everything is done is record time. No DLLs, APIs, Java Servers or Registry Entries to be made. All you need is an SSL Certificate and an Internet connection. This will work on ANY SERVER, ANY SOFTWARE, ANY LOCATION. NO LIMITS !!!!!! And to make your job even easier, we can accept the POST in either standard HTTPS FORM POST or XML.

Go to the Download page for everything you need.

HOSTed Online

Our HOSTed Online Solution is perfect for a business without their own SSL Certificate, or those wishing not to collect card numbers.

Sample URL is shown below, which uses our testing page. Use this page for all testing, using these two card numbers:-
4557 0130 0031 4262 = Approved
4557 0130 0031 6242 = Declined


The explanation of the values are shown here:-

https://merchant.ematters.com.au/cmaonline.nsf/abasictemplate?OpenForm = the allocated payment page, provided at system application time.
&1.99 = the price in dollars and cents
&20030036 = the Reference number, vitally important for 3D Secure
&John+Doe = the Customer's name
&info@eMatters.com.au = the Customer's eMail Address
&http://www.yourserver.com/response.asp? = the URL we return to after processing
&13 = the Header number.

Upon completion of the transaction, we redirect the customer back to yourserver.com (ie, your shopping cart, etc) with a Single Use Response Code (SURC). This SURC is unique for every merchant, for every transaction, for every amount. It ensures that the URL cannot be tampered with during the redirection. And, to increase security, the algorithm changes for every merchant at the time of signup - so no two merchants will have the same algorithm. The decoding algorithm can be downloaded from our Merchant Desk when your eMatters Application has been approved.

Virtual Terminal

The Virtual Terminal offers payment and refund modules to allow your back off staff to process manual transactions. Simple and quick, it handles Multiple Merchants for use in conference companies and call centres. In one case, it enabled a company with 60 locations to consolidate the reporting, while handing back 59 EFTPOS machines to the bank, cancelling 59 Telstra line rentals and saving over $40,000 each year. And, as a benefit, the head office can see instantly what each branch has processed, they can control all refunds and reporting and they can monitor the system for "unusual activity" (ie, high fraud rate, etc).

Go to the Download page for information on the Virtual Terminal.

HOSTED Offline

eMatters HOSTed Offline is a simple CSV file that is uploaded to our payment server, processed and returned to you as soon as it is completed. This is suitable for monthly payments from repeat billing companies.

Shopping Carts

Some of the Shopping Carts that allow seamless integration with eMatters are Trellian, Dansie, Bizar and BUG Mall. If the shopping cart supports Authorize.net, then it can be used with eMatters - it is as simple as that !

Verified by Visa

In April 2003, eMatters processed the first live VbV Transaction in Australia with StGeorge Bank. eMatters operates MPIware.com as a stand-alone VbV Authentication service, allowing global merchants to obtain verification, then process the card as normal. MPIware.com integrates with eMatters, MerchantPartners.com, Authorize.net, 2Checkout.com and many others. It is available as an option with your eMatters account, and more information can be obtained by contact our office.

BillSmartTM

If you want your customers' transactions to be billed again in the future without their involvement, then BillSmart is the option to use. BillSmart securely stores the credit card data waiting for you to send another request to our system. Your request includes your Merchant ID and Password, the Customer Number, Invoice Number and Transaction Amount. BillSmart then re-assembles the transaction, delivers it to your bank and provides a response back to you - all within 5 seconds. More information can be found at the BillSmart Website or Refer to the Integration Manual.

OnBillTM

OnBill allows you to create and manage a recurring billing system for your customers. Suppose you are an ISP, wanting to bill your customers $24.95 each month. When you take their first payment, simply add a couple of flags to the form and we will take over. If the original transaction is approved, we will create an encrypted transaction, with a flag specifying when to next process. On the given day, we will process and send you a receipt. If it is OK, then we will keep processing, every month (or fortnight, or year etc) until you stop the transaction.

Refer to the Integration Manual on the Download page for details about OnBill.

SMS Gateway

As an added layer of security, eMatters can integrate your payments to our SMS Gateway. Now your customers can be sent a Unique PIN Code via SMS, which they must key back into your website. You can then use this as a sign that they received the message and have authorised the transaction. It replace our SURC (see above, in the HTTP Post). We charge just 15c per SMS, which is added to your monthly account. You need to speak with an Integration Consultant to configure this option.

Our Response Codes

The most commonly used response codes are listed here. Many you will NEVER see, and some that are not listed here will sometimes find their way to you. In summary, 08 is approved, everything else is declined.

All two digit codes are issued by the bank. All three digit codes are issued by eMatters.

CodeMeaning
00Transaction declined. General error.
01Transaction declined. See card issuer.
04Transaction declined. Stolen card.
05Transaction declined. Insufficient funds.
08Transaction approved.
12Transaction declined. Invalid transaction type.
31Transaction declined. See card issuer.
51Transaction declined. Insufficient funds.
61Transaction declined. Over card refund limit.
67Transaction declined. Stolen card.
91Transaction declined. Issuer not available.
96Transaction declined. CVV invalid or missing
7073SO Activated – too many failed attempts
708Non-Unique UID – Already accepted
710IGP Activated – transaction from high risk country
711IGP Activated – IP Address Not Valid
712Fraud Screen block – IP and Bank not matching.
714Card from outside acceptable country range
810Invalid Purchase Amount
812Unacceptable Card Number
813Invalid Expiry Date Format
816Card Expired
901H-Check Failed – URLs do not match
902Readers set to an incorrect value in POSTed Transaction
903Readers missing in POSTed transaction
904MerchantID missing in POSTed transaction
910Transaction Aborted – Can be found in Locked Transactions
911XML Error - Wrong Format
912XML Error - Wrong Password
980Host Not Found, Bank System out of action
990Carrier Lost, Bank line down
Our Other Sites. BillSmart™ : eMatters : Ouch Consulting : 3D Secure Authentications : SMS Messaging Gateway